Store FAQs
A note from Astali...
Natural, handmade, and re-purposed materials are the core of Astali jewelry designs. Each finished piece is unique and will vary slightly from the next. The natural variations in the components of the jewelry are not defects. Each item is carefully inspected prior to shipping.We strive to represent the colors and materials of our products as accurately as possible. However, every monitor displays color differently so we cannot guarantee that items are the exact color you see on your screen.
FAQs
Do you sell wholesale?Yes! We do both domestic and international wholesale. Get in touch and make sure to include the name of your store.
When will I get my order?
All Astali jewelry is made-to-order by hand. Most items ship within 2-7 business days. You will be notified if your order is delayed for any reason.
Do you ship outside the US?
Yes.
How will you ship my order?
All items are shipped and insured via USPS. Shipping for all U.S. orders is a flat rate of $6.99. For all international orders (excluding Canada), shipping is $29.99. If you need something overnight, contact us to make special arrangements.
What's your return policy?
There are NO REFUNDS, but items can be returned for exchange within 14 days of receiving the items. No exchanges will be honored after the 14 days. Contact us prior to sending something back to receive a Return Authorization. Customer is responsible for shipping charges on returned items. We are not responsible for items lost or damaged en route to us.
How do I keep my jewelry looking good?
Most Astali jewelry has a naturally aged appearance and does not require special effort to maintain this look. If desired, you may use a soft polishing cloth to gently wipe your jewelry. Do not dip any Astali pieces into liquid jewelry cleaners! The harsh chemicals in these cleaners will cause irreversible damage to natural materials such as leather, feathers, and vertebrae. We also recommend removing all jewelry before taking a swim or showering.
What if I need a product to be a different length?
Longer or shorter sizes may be available by special request and may incur increased cost. Just drop us a line using the form on this page and include the details of what you would like done.
What are the measurements of the S/M/L bracelets?
Exact measurements may vary slightly depending on the size of the beads. If needed, sized bracelets can also be made XS or XL by request. When in doubt, just contact us! These are the standard sizes:
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Bracelets on chain: (example: Bullet Bracelet)
- Womens S: 6 3/4" - 7"
- Womens M: 7 1/4" - 7 1/2"
- Womens L: 7 3/4" - 8"
- Mens S: 7 1/4" - 7 1/2"
- Mens M: 7 3/4" - 8"
- Mens L: 8 1/4" - 8 1/2"
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Bracelets on leather: (example: Snake Glass bracelets)
- Womens S: 7 1/2" - 7 3/4"
- Womens M: 8" - 8 1/4"
- Womens L: 8 1/2" - 8 3/4"
- Mens S: 8" - 8 1/4"
- Mens M: 8 1/2" - 8 3/4"
- Mens L: 9" - 9 1/4"
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Guitar String Bangles:
- Womens S: 2 1/4" - 2 1/2" dia.
- Womens M: 2 1/2" - 2 3/4" dia.
- Womens L: 2 3/4" - 3" dia.
- Mens S: 2 1/2" - 2 3/4" dia.
- Mens M: 2 3/4" - 3" dia.
- Mens L: 3" - 3 1/2" dia.
Our snake vertebrae beads originate in rural Africa. Snakes are consumed as food and their vertebrae are then used in divination rituals. It is believed the beads represent the bones of their ancestors. They are NOT harvested merely for fashion. We strive to respect their origin by breathing new life into something that might otherwise be discarded or forgotten.
Where do the bullet casings come from?
All of our bullet casings are gathered from shooting ranges. None of them were used to hunt animals, commit crimes, settle scores, etc. We're glamorizing recycling, not violence.

